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DUBLIN--(BUSINESS WIRE)--Oct 13, 2021--

Operators may miss out on growth in the unified communications market as SMEs increasingly adopt cloud-based solutions and services beyond voice

Small and medium-sized enterprises' (SMEs') adoption of cloud-based voice and unified communications (UC) services has accelerated as a result of the COVID-19 pandemic. Operators play a major role in this market, but face competition from over-the-top service providers and local cloud voice specialists.

This report provides:

  • An analysis of the opportunities for operators to enhance their cloud-based voice and UC portfolios to address the needs of SMEs
  • Information and insights about business demand and the competitive landscape
  • An overview of operators' strategies for increasing customer value and providing effective differentiation.

For more information about this report visit https://www.researchandmarkets.com/r/a0a6by

Laura Wood, Senior Press Manager

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KEYWORD:

INDUSTRY KEYWORD: NETWORKS AUDIO/VIDEO TECHNOLOGY TELECOMMUNICATIONS SOFTWARE

SOURCE: Research and Markets

Copyright Business Wire 2021.

PUB: 10/13/2021 09:31 AM/DISC: 10/13/2021 09:32 AM

Copyright Business Wire 2021.

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